Servicescape of hotels has a great importance in determining customers’ evaluations of the expected service quality, thus, evaluating the servicescape quality (SSQ) of hotels should be crucial for most the hotel industry. ...

Oteller, ülkelerin sosyal ve ekonomik gelişmesine pozitif katkıda bulunan konaklama işletmelerinin en önemli bileşenlerinden biridir. Sunulan hizmet genellikle firmanın hizmet alanı olarak bilinen fiziksel ortamında ...

Tourism revenues are one of the most important sources of income in Mediterranean countries. Thereby Mediterranean countries are rivals to each other and therefore identifying relative tourism performance provides ...