Psychological conract violation and cyberloafing

Abstract

Cyberloafing, personal use of Internet during work hours, is an important concern for organizations due to its potential in lost revenue. The purpose of this study is to investigate the effects of psychological contract violation on cyberloafing behaviours in hospitality industry. The present study tests the relationship between cyberloafing behaviours and psychological contract violation predictors. Data analysis of 211 valid responses depicted that positive psychological contract violation construct predicts minor and serious cyberloafing constructs. However, negative psychological contract violation construct does not predict minor and serious cyberloafing constructs.