Determining the relationship between the attitudes of organizational cynicism and commitment of the employees in hospitality businesses

Abstract

rganizational cynicism is one of the important antecedents of organizational commitment. Organizational commitment is not handled with all of its dimensions in the limited selection of literature works examining the effect of the dimensions of organizational cynicism on organizational commitment. However employees can show their cynical attitudes and their commitment in one or more dimensions. Cynical attitudes of the employees affect their affective, continuance and normative commitment for the organization to different degrees. In other words, the effect of the each dimension of cynicism on the dimensions of organizational commitment can be in different degrees. For that reason main objective of this study is examining the effect of the dimensions of organizational cynicism on the dimensions of organizational commitment. 389 questionnaires, filled out by the employees of four or five-star hotel managements and holiday villages in Antalya district, have been used in total. The modal and hypotheses suggested in the study were tested by structural equation modelling. According to the results gathered, it is seen that dimensions mainly effective for affective, continuance and normative commitment are cognitive and affective cynicism in order. It is also seen that behavioral cynicism has no significant effect on the dimensions of organizational commitment.