Role of the psychological contract perception of public personnel on task satisfaction

Abstract

Psychological contract can be defined as the entirety of perceptions that are formed by way of interpretation of the messages that are transmitted on a mutual basis as relating to the relevant task using any method of communication outside of the formal hierarchical relationship in between administrators and personnel members in working life. On the other hand, the task-based pleasure that the personnel member derives taking into consideration the adjustment of his task for his own objectives and expectations can be defined with the concept of task satisfaction. Personnel members establish a perception of psychological contract in the organization in which they work as consciously or unconsciously. When the relevant perception overlaps with the individual goals and expectations, the personnel member will start to have a sense of satisfaction relating to the task which he conducts. From this angle, the higher the degree of overlapping is, the more the degree of satisfaction that will be obtained from the task being conducted. Moreover, obtainment of task satisfaction will have a clear impact as directly on the manner of conducting of the task, its efficiency and even its pace. In this sense, it is evaluated that the psychological contract will have a direct impact on the degree of satisfaction relating to the tasks that they conducted by both private sector personnel and public sector. The significance of the task satisfaction belonging to the public personnel being the subject of public service is indeed highly important in order to conduct the public service efficiently and effectively. Examination of the impact that the perception of the psychological contract will have on the task satisfaction for which it is possible to say that it is being shaped through the administrative climate in the organization where he works and the legislative provisions that are in force seems important due to the functioning of the public service. In order to examine the relevant impact, the survey work as based on the face to face method has been conducted as part of the work. With the questions that were prepared for the relevant survey and that were posed to the part of the personnel members of public institutions, endeavor was made to examine the level of impact of the perception that is formed with the public personnel on their task satisfaction as part of the psychological contract. From this angle, a face to face survey was applied as directly on 576 personnel members who possess different qualifications and service areas in total. In consequence of evaluation of the data which were gathered, it was determined that there is a high linear relationship in between the character of the perception that relates to the elements constituting the psychological contract and the level of task satisfaction.