Abstract:
Glass ceiling syndrome is the leading issue underestimating the women employees’ skills
and successes. Women managers face with various problems in tourism enterprises as
well as in many other sectors. That is why glass ceiling issue is one of the issues with
which women managers working hotel and tourism enterprises encounter. Glass ceiling
obstacles to be seen in hotel enterprises not only hamper the contributions of women
employees, but also affect efficiency and performance of the women employees in a
multidimensional way. In our study, the issues concerning glass ceiling issue with which
women managers working in tourism enterprises in Antalya and Muğla encounter are
dealt with. LIKERT-scaled survey was used in implementation, by analyzing the data
obtained from the survey through Statistics SPSS program. In this study, the issues
women employees experiencing glass ceiling syndrome faced were assessed
comparatively both for male and women managers. The same survey and questions were
directed to both male and women employees.