#Bystandereffect: A perspective of tourism businesses

Abstract

The term “bystander effect” has been a phenomenon in every part of life since the day on which it was first put forward. Having been initially a subject of study in the area of social psychology, the term has penetrated into the area of organizational behavior and its importance in terms of the business has begun to be understood; therefore, a detailed analysis of the related literature is presented in this sec-tion. Within this scope, history of bystander effect, its definition, and how it has been conceptualized are stated; its types and roles are explained by defining the term “bystander.” How bystander intervention progresses and what causes bystander effect are stated. Finally, how bystander effect is on businesses in terms of organizational behavior is discussed, and a number of solutions are presented for organiza-tions to reduce this negative effect or to turn it into a positive one by stating in which processes it occurs especially in tourism businesses.